{"id":20,"date":"2023-03-08T11:32:19","date_gmt":"2023-03-08T11:32:19","guid":{"rendered":"https:\/\/homecycle.com.au\/canadabay\/?page_id=20"},"modified":"2024-04-13T21:05:57","modified_gmt":"2024-04-13T11:05:57","slug":"faq","status":"publish","type":"page","link":"https:\/\/homecycle.com.au\/canadabay\/faq\/","title":{"rendered":"FAQs"},"content":{"rendered":"<style>.kb-row-layout-id20_b7a0cb-f6 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id20_b7a0cb-f6 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id20_b7a0cb-f6 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1400px;margin-left:auto;margin-right:auto;padding-top:64px;padding-right:32px;padding-bottom:64px;padding-left:32px;grid-template-columns:minmax(0, calc(40% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2))) minmax(0, calc(60% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id20_b7a0cb-f6 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id20_b7a0cb-f6 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id20_b7a0cb-f6 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id20_b7a0cb-f6 alignfull has-secondary-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column20_d7b00e-8c > .kt-inside-inner-col{display:flex;}.kadence-column20_d7b00e-8c > .kt-inside-inner-col,.kadence-column20_d7b00e-8c > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column20_d7b00e-8c > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column20_d7b00e-8c > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}.kadence-column20_d7b00e-8c > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column20_d7b00e-8c{align-self:flex-start;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column20_d7b00e-8c{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column20_d7b00e-8c > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}.kadence-column20_d7b00e-8c > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column20_d7b00e-8c{text-align:center;}.kadence-column20_d7b00e-8c{position:relative;}@media all and (max-width: 1024px){.kadence-column20_d7b00e-8c > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column20_d7b00e-8c > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column20_d7b00e-8c inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kb-image20_b670ce-ec .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image20_b670ce-ec size-large image-is-svg\"><img decoding=\"async\" src=\"https:\/\/homecycle.com.au\/canadabay\/wp-content\/uploads\/sites\/3\/2023\/03\/FAQs.svg\" alt=\"\" class=\"kb-img wp-image-70\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column20_3d2832-37 > .kt-inside-inner-col,.kadence-column20_3d2832-37 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column20_3d2832-37 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column20_3d2832-37 > .kt-inside-inner-col{flex-direction:column;}.kadence-column20_3d2832-37 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column20_3d2832-37 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column20_3d2832-37{position:relative;}@media all and (max-width: 1024px){.kadence-column20_3d2832-37 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column20_3d2832-37 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column20_3d2832-37 inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading20_7114af-39, .wp-block-kadence-advancedheading.kt-adv-heading20_7114af-39[data-kb-block=\"kb-adv-heading20_7114af-39\"]{font-size:26px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading20_7114af-39 mark, .wp-block-kadence-advancedheading.kt-adv-heading20_7114af-39[data-kb-block=\"kb-adv-heading20_7114af-39\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading20_7114af-39 mt-0 text-3xl wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading20_7114af-39\">About the service<\/h2>\n\n\n<style>.kt-accordion-id20_9f8ddb-d3 .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;padding-top:0rem;padding-right:0rem;padding-bottom:0rem;padding-left:0rem;}.kt-accordion-id20_9f8ddb-d3 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(0,0,0,0);font-size:18px;line-height:24px;font-weight:bold;color:#000000;padding-top:1.25rem;padding-right:0rem;padding-bottom:1.25rem;padding-left:0rem;}.kt-accordion-wrap.kt-accordion-id20_9f8ddb-d3 > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:1px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h6:first-child{margin-top:1px;}.kt-accordion-id20_9f8ddb-d3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20_9f8ddb-d3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:#000000;}.kt-accordion-id20_9f8ddb-d3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#000000;}.kt-accordion-id20_9f8ddb-d3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20_9f8ddb-d3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}.kt-accordion-id20_9f8ddb-d3 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id20_9f8ddb-d3 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}.kt-accordion-id20_9f8ddb-d3 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:#000000;background:rgba(0,0,0,0);border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}.kt-accordion-id20_9f8ddb-d3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20_9f8ddb-d3:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#000000;}.kt-accordion-id20_9f8ddb-d3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#000000;}.kt-accordion-id20_9f8ddb-d3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20_9f8ddb-d3:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}@media all and (max-width: 1024px){.kt-accordion-id20_9f8ddb-d3 .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;}}@media all and (max-width: 1024px){.kt-accordion-id20_9f8ddb-d3 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id20_9f8ddb-d3 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id20_9f8ddb-d3 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}}@media all and (max-width: 1024px){.kt-accordion-id20_9f8ddb-d3 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id20_9f8ddb-d3 .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;}.kt-accordion-id20_9f8ddb-d3 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;}.kt-accordion-id20_9f8ddb-d3 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id20_9f8ddb-d3 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}.kt-accordion-id20_9f8ddb-d3 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone border-t border-black\"><div class=\"kt-accordion-wrap kt-accordion-id20_9f8ddb-d3 kt-accordion-has-20-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane20_35cade-1a\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is the HomeCycle program?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>The City of Canada Bay has partnered with SCRgroup to deliver the HomeCycle program to the City of Canada Bay community.<\/p>\n\n\n\n<p>The HomeCycle program is a free service that gives residents the opportunity to donate reusable goods and recycle items that cannot be placed in the yellow kerbside bin. Donating items via this service will help divert waste from landfill and support local charities and relief organisations.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-17 kt-pane20_63f1d9-2c\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">How does The HomeCycle program work?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ol style=\"list-style-type:1\" class=\"mt-0 wp-block-list\">\n<li>Confirm you live in the Canada Bay area.<\/li>\n\n\n\n<li><a href=\"https:\/\/homecycle.com.au\/canadabay\/booking\/\"><strong>Book your HomeCycle Collection<\/strong><\/a> here or call <a data-type=\"tel\" data-id=\"tel: (02) 9066 5834\" href=\"tel:(02) 9066 5834\">(02) 9066 5834<\/a><\/li>\n\n\n\n<li>Bookings are limited to one booking per household, per week<\/li>\n\n\n\n<li>A minimum of two bags or boxes applies per booking<\/li>\n\n\n\n<li><a href=\"#how-to-pack-my-items\"><strong>Prepare your items for collection<\/strong><\/a><\/li>\n\n\n\n<li>Leave items outside in a safe and accessible spot near your front door the night before your collection day or by 8am on the day of your collection.<\/li>\n\n\n\n<li>If you live in an apartment building, please ensure you place your items in an accessible location. Our drivers will not have access to secure buildings.<\/li>\n\n\n\n<li>Please ensure no other items are left by your front door and collected by mistake.<\/li>\n\n\n\n<li>The accepted items will be collected on your booked collection day and a SMS notification will be sent once items are collected.<\/li>\n\n\n\n<li>Don\u2019t forget to retrieve your reusable bags that were left behind.<\/li>\n\n\n\n<li>Your preloved items are collected and sorted by our friendly team members and processed by various local service providers, contributing towards a circular economy.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-18 kt-pane20_f3d8c7-3c\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong>Can I use the program multiple times?<\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"mt-0\">Yes, you can use the program multiple times. Households are limited to one booking per week.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane20_7360c4-d6\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Is the HomeCycle program the same as a bulk household collection?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"mt-0\">No. The HomeCycle program is a service that allows City of Canada Bay residents the opportunity to donate household items in good condition and recycle small problem materials that cannot be placed the yellow kerbside bin. <a href=\"https:\/\/www.canadabay.nsw.gov.au\/residents\/waste-and-recycling\/bulk-household\" target=\"_blank\" rel=\"noreferrer noopener\">Bulk waste collection<\/a> is for unrepairable household items and garden waste<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-20 kt-pane20_18757e-ee\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong><strong>Who is SCRgroup?<\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"mt-0\">SCRgroup is a registered Australian company, that works with charities and social enterprises to provide various collection and recycling programs.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading20_fb9bcf-08, .wp-block-kadence-advancedheading.kt-adv-heading20_fb9bcf-08[data-kb-block=\"kb-adv-heading20_fb9bcf-08\"]{font-size:26px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading20_fb9bcf-08 mark, .wp-block-kadence-advancedheading.kt-adv-heading20_fb9bcf-08[data-kb-block=\"kb-adv-heading20_fb9bcf-08\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading20_fb9bcf-08 mt-8 text-3xl wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading20_fb9bcf-08\">Items we accept<\/h2>\n\n\n<style>.kt-accordion-id20_446bf9-b8 .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;padding-top:0rem;padding-right:0rem;padding-bottom:0rem;padding-left:0rem;}.kt-accordion-id20_446bf9-b8 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(0,0,0,0);font-size:18px;line-height:24px;font-weight:bold;color:#000000;padding-top:1.25rem;padding-right:0rem;padding-bottom:1.25rem;padding-left:0rem;}.kt-accordion-wrap.kt-accordion-id20_446bf9-b8 > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:1px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h6:first-child{margin-top:1px;}.kt-accordion-id20_446bf9-b8:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20_446bf9-b8:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:#000000;}.kt-accordion-id20_446bf9-b8:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#000000;}.kt-accordion-id20_446bf9-b8:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20_446bf9-b8:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}.kt-accordion-id20_446bf9-b8 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id20_446bf9-b8 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}.kt-accordion-id20_446bf9-b8 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:#000000;background:rgba(0,0,0,0);border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}.kt-accordion-id20_446bf9-b8:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20_446bf9-b8:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#000000;}.kt-accordion-id20_446bf9-b8:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#000000;}.kt-accordion-id20_446bf9-b8:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20_446bf9-b8:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}@media all and (max-width: 1024px){.kt-accordion-id20_446bf9-b8 .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;}}@media all and (max-width: 1024px){.kt-accordion-id20_446bf9-b8 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id20_446bf9-b8 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id20_446bf9-b8 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}}@media all and (max-width: 1024px){.kt-accordion-id20_446bf9-b8 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id20_446bf9-b8 .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;}.kt-accordion-id20_446bf9-b8 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;}.kt-accordion-id20_446bf9-b8 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id20_446bf9-b8 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}.kt-accordion-id20_446bf9-b8 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone border-t border-black\"><div class=\"kt-accordion-wrap kt-accordion-id20_446bf9-b8 kt-accordion-has-15-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-15 kt-pane20_b65c67-bd\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>What items are accepted?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"mt-0\">Please see what <a href=\"https:\/\/homecycle.com.au\/canadabay\/about-homecycle\/#what-we-collect\"><strong>we collect<\/strong><\/a> section on the How it works page<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-14 kt-pane20_6f1448-8d\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Do you accept worn and torn clothing?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"mt-0\">Clothing and manchester that is in an unwearable condition will be accepted.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane20_323ff5-37\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Are large furniture items accepted?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"mt-0\">No large items such as furniture, mattresses and white goods are not accepted as part of this service. Bulky items are collected as part of Council\u2019s scheduled collections \u2013 please visit Council\u2019s website or download the waste app to find out when is your next upcoming collection.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading20_149d28-b5, .wp-block-kadence-advancedheading.kt-adv-heading20_149d28-b5[data-kb-block=\"kb-adv-heading20_149d28-b5\"]{font-size:26px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading20_149d28-b5 mark, .wp-block-kadence-advancedheading.kt-adv-heading20_149d28-b5[data-kb-block=\"kb-adv-heading20_149d28-b5\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading20_149d28-b5 mt-8 text-3xl wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading20_149d28-b5\">Bookings and collections<\/h2>\n\n\n<style>.kt-accordion-id20_61d6ee-51 .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;padding-top:0rem;padding-right:0rem;padding-bottom:0rem;padding-left:0rem;}.kt-accordion-id20_61d6ee-51 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(0,0,0,0);font-size:18px;line-height:24px;font-weight:bold;color:#000000;padding-top:1.25rem;padding-right:0rem;padding-bottom:1.25rem;padding-left:0rem;}.kt-accordion-wrap.kt-accordion-id20_61d6ee-51 > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:1px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h6:first-child{margin-top:1px;}.kt-accordion-id20_61d6ee-51:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20_61d6ee-51:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:#000000;}.kt-accordion-id20_61d6ee-51:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#000000;}.kt-accordion-id20_61d6ee-51:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20_61d6ee-51:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}.kt-accordion-id20_61d6ee-51 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id20_61d6ee-51 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}.kt-accordion-id20_61d6ee-51 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:#000000;background:rgba(0,0,0,0);border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}.kt-accordion-id20_61d6ee-51:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20_61d6ee-51:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#000000;}.kt-accordion-id20_61d6ee-51:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#000000;}.kt-accordion-id20_61d6ee-51:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id20_61d6ee-51:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}@media all and (max-width: 1024px){.kt-accordion-id20_61d6ee-51 .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;}}@media all and (max-width: 1024px){.kt-accordion-id20_61d6ee-51 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id20_61d6ee-51 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id20_61d6ee-51 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}}@media all and (max-width: 1024px){.kt-accordion-id20_61d6ee-51 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id20_61d6ee-51 .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;}.kt-accordion-id20_61d6ee-51 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;}.kt-accordion-id20_61d6ee-51 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id20_61d6ee-51 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}.kt-accordion-id20_61d6ee-51 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone border-t border-black\"><div class=\"kt-accordion-wrap kt-accordion-id20_61d6ee-51 kt-accordion-has-22-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane20_38f97f-ee\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>How do I book a collection?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"mt-0\"><a href=\"https:\/\/homecycle.com.au\/canadabay\/booking\/\"><strong>Book your HomeCycle Collection<\/strong><\/a> and select from designated pick-up days in your area, or call <br><a data-type=\"tel\" data-id=\"tel:\" href=\"tel:(02) 9066 5834\">(02) 9066 5834<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-17 kt-pane20_d987ec-59\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong><strong>When do I put my items out?<\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"mt-0\">We recommend residents place items out for pick-up the night before or before 8am on the day of their collection.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-16 kt-pane20_961fd4-20\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong>How many items can I put out for my collection?<\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"mt-0\">Your items will be collected by a HomeCycle driver. Please ensure your items fit into a box or bags that can be lifted by one person. There are no limits to the amount of items you put out for collection.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-22 kt-pane20_d64f97-eb\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong><strong>Why is there a minimum of two bags or boxes per collection?<\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"mt-0\">The home collection service is limited to a number of fixed collections per year. Council asks for that residents store items for collection to fill in a couple of bags and\/or boxes to facilitate the logistics in providing this service, while minimising the carbon emissions from the collections.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-14 kt-pane20_570e0e-d6\" id=\"how-to-pack-my-items\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong>How do I pack my items ready for collection?<\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"mt-0\">If you need to change or cancel your booking log into your account or call SCRgroup on <br><a href=\"tel:(02) 9066 5834\" data-type=\"tel\" data-id=\"tel: (02) 9066 5834\">(02) 9066 5834<\/a>.<\/p>\n\n\n\n<p class=\"mt-0\">Please box or bag your items into separate categories, as they go to different places:<\/p>\n\n\n\n<ol class=\"wp-block-list\" style=\"list-style-type:1\">\n<li>Clothing, manchester, shoes and fashion accessories (please no wet clothing)<\/li>\n\n\n\n<li>Household items \/ bric-a-brac (batteries removed)<\/li>\n\n\n\n<li>Small household electronic waste (batteries removed)<\/li>\n\n\n\n<li>Problem waste (fluorescent globes, smoke detectors, small household batteries and sealed paint tins), mobile phones, printer cartridges and coffee pods.<\/li>\n\n\n\n<li>Soft plastics (bag in bag), blister packs in a separate plastic bag.<\/li>\n\n\n\n<li>Oversized cardboard up to 1m2 (or please break down to roughly 1m x 1m)<\/li>\n<\/ol>\n\n\n\n<p><em>Please place coffee pods and batteries into their own plastic bags for safety and to prevent leaks<\/em><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-15 kt-pane20_523f95-a1\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong>How do I change or cancel my booking?<\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p class=\"mt-0\">If you need to change or cancel your booking log into your account or call SCRgroup on <br><a href=\"tel:(02) 9066 5834\" data-type=\"tel\" data-id=\"tel: (02) 9066 5834\">(02) 9066 5834<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-21 kt-pane20_f19b22-27\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong>I had an issue with my booking<\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>If items were left behind, it is likely they were not an accepted item included in the service.<\/p>\n\n\n\n<p>If your items were not presented for collection or if your collection was missed, please contact SCRgroup on <a href=\"mailto:info@homecycle.com.au\">info@homecycle.com.au<\/a> or call <a href=\"tel:(02) 9066 5834\" data-type=\"tel\" data-id=\"tel: (02) 9066 5834\">(02) 9066 5834<\/a> to reschedule your booking.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-18 kt-pane20_83905c-61\" id=\"how-are-your-items-recycled\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong><strong><strong><strong>Where do the items go, once collected?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ol class=\"mt-0 wp-block-list\">\n<li>Clothing, textiles &amp; bric-a-brac are collected by SCRgroup for reuse by giving your items a second life in local and global communities where they are needed most.<\/li>\n\n\n\n<li>Electronics are sorted into various materials for recycling locally.<\/li>\n\n\n\n<li>Problem wastes are sorted at Council\u2019s local depot and provided to local service providers for processing. Items such as batteries can be recycled and manufactured into new batteries, cardboard, printer cartridges and mobile phone components separated and recycled to be used in the re-manufacturing of new products, reducing the reliance and stress on our natural environment.<\/li>\n\n\n\n<li>Coffee pod casings are used for recycling locally and the re-manufacture of new pods, with coffee grounds used as compost.<\/li>\n\n\n\n<li>Soft plastics are shredded, chemically treated and processed into re-usable oil and carbon ash.<br><br>Thank you for re-using your items that are in a working condition and safely disposing of your everyday items for recycling.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>About the service Items we accept Bookings and collections<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-20","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - 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