{"id":29,"date":"2024-02-12T07:25:42","date_gmt":"2024-02-12T07:25:42","guid":{"rendered":"https:\/\/homecycle.point5creative.com.au\/lanecove\/?page_id=29"},"modified":"2024-02-28T13:04:39","modified_gmt":"2024-02-28T02:04:39","slug":"faqs","status":"publish","type":"page","link":"https:\/\/homecycle.com.au\/lanecove\/faqs\/","title":{"rendered":"FAQs"},"content":{"rendered":"<style>.kb-row-layout-id29_db1aaf-d2 > .kt-row-column-wrap{align-content:start;}:where(.kb-row-layout-id29_db1aaf-d2 > .kt-row-column-wrap) > .wp-block-kadence-column{justify-content:start;}.kb-row-layout-id29_db1aaf-d2 > .kt-row-column-wrap{column-gap:var(--global-kb-gap-md, 2rem);row-gap:var(--global-kb-gap-md, 2rem);max-width:1400px;margin-left:auto;margin-right:auto;padding-top:64px;padding-right:32px;padding-bottom:64px;padding-left:32px;grid-template-columns:minmax(0, calc(40% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2))) minmax(0, calc(60% - ((var(--global-kb-gap-md, 2rem) * 1 )\/2)));}.kb-row-layout-id29_db1aaf-d2 > .kt-row-layout-overlay{opacity:0.30;}@media all and (max-width: 1024px){.kb-row-layout-id29_db1aaf-d2 > .kt-row-column-wrap{grid-template-columns:repeat(2, minmax(0, 1fr));}}@media all and (max-width: 767px){.kb-row-layout-id29_db1aaf-d2 > .kt-row-column-wrap{grid-template-columns:minmax(0, 1fr);}}<\/style><div class=\"kb-row-layout-wrap kb-row-layout-id29_db1aaf-d2 alignfull has-background-background-color kt-row-has-bg wp-block-kadence-rowlayout\"><div class=\"kt-row-column-wrap kt-has-2-columns kt-row-layout-equal kt-tab-layout-inherit kt-mobile-layout-row kt-row-valign-top\">\n<style>.kadence-column29_d45940-5e > .kt-inside-inner-col{display:flex;}.kadence-column29_d45940-5e > .kt-inside-inner-col,.kadence-column29_d45940-5e > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29_d45940-5e > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29_d45940-5e > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}.kadence-column29_d45940-5e > .kt-inside-inner-col > .aligncenter{width:100%;}.kt-row-column-wrap > .kadence-column29_d45940-5e{align-self:flex-start;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column29_d45940-5e{align-self:auto;}.kt-inner-column-height-full:not(.kt-has-1-columns) > .wp-block-kadence-column.kadence-column29_d45940-5e > .kt-inside-inner-col{flex-direction:column;justify-content:flex-start;}.kadence-column29_d45940-5e > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29_d45940-5e{text-align:center;}.kadence-column29_d45940-5e{position:relative;}@media all and (max-width: 1024px){.kadence-column29_d45940-5e > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29_d45940-5e > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29_d45940-5e inner-column-1\"><div class=\"kt-inside-inner-col\"><style>.kb-image29_a1644f-c8 .kb-image-has-overlay:after{opacity:0.3;}<\/style>\n<figure class=\"wp-block-kadence-image kb-image29_a1644f-c8 size-large image-is-svg\"><img loading=\"lazy\" decoding=\"async\" width=\"496\" height=\"359\" src=\"https:\/\/homecycle.com.au\/lanecove\/wp-content\/uploads\/sites\/4\/2024\/02\/FAQs.svg\" alt=\"\" class=\"kb-img wp-image-107\" \/><\/figure>\n<\/div><\/div>\n\n\n<style>.kadence-column29_e5a375-a0 > .kt-inside-inner-col,.kadence-column29_e5a375-a0 > .kt-inside-inner-col:before{border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;}.kadence-column29_e5a375-a0 > .kt-inside-inner-col{column-gap:var(--global-kb-gap-sm, 1rem);}.kadence-column29_e5a375-a0 > .kt-inside-inner-col{flex-direction:column;}.kadence-column29_e5a375-a0 > .kt-inside-inner-col > .aligncenter{width:100%;}.kadence-column29_e5a375-a0 > .kt-inside-inner-col:before{opacity:0.3;}.kadence-column29_e5a375-a0{position:relative;}@media all and (max-width: 1024px){.kadence-column29_e5a375-a0 > .kt-inside-inner-col{flex-direction:column;}}@media all and (max-width: 767px){.kadence-column29_e5a375-a0 > .kt-inside-inner-col{flex-direction:column;}}<\/style>\n<div class=\"wp-block-kadence-column kadence-column29_e5a375-a0 inner-column-2\"><div class=\"kt-inside-inner-col\"><style>.wp-block-kadence-advancedheading.kt-adv-heading29_acf87b-fb, .wp-block-kadence-advancedheading.kt-adv-heading29_acf87b-fb[data-kb-block=\"kb-adv-heading29_acf87b-fb\"]{margin-left:0px;font-size:26px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29_acf87b-fb mark, .wp-block-kadence-advancedheading.kt-adv-heading29_acf87b-fb[data-kb-block=\"kb-adv-heading29_acf87b-fb\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading29_acf87b-fb mt-0 text-3xl wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29_acf87b-fb\">About the service<\/h2>\n\n\n<style>.kt-accordion-id29_2d2d98-7b .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;padding-top:0rem;padding-right:0rem;padding-bottom:0rem;padding-left:0rem;}.kt-accordion-id29_2d2d98-7b .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(0,0,0,0);font-size:18px;line-height:24px;font-weight:bold;color:#000000;padding-top:1.25rem;padding-right:0rem;padding-bottom:1.25rem;padding-left:0rem;}.kt-accordion-wrap.kt-accordion-id29_2d2d98-7b > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:1px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h6:first-child{margin-top:1px;}.kt-accordion-id29_2d2d98-7b:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id29_2d2d98-7b:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:#000000;}.kt-accordion-id29_2d2d98-7b:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#000000;}.kt-accordion-id29_2d2d98-7b:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id29_2d2d98-7b:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}.kt-accordion-id29_2d2d98-7b .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id29_2d2d98-7b .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}.kt-accordion-id29_2d2d98-7b .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:#000000;background:rgba(0,0,0,0);border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}.kt-accordion-id29_2d2d98-7b:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id29_2d2d98-7b:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#000000;}.kt-accordion-id29_2d2d98-7b:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#000000;}.kt-accordion-id29_2d2d98-7b:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id29_2d2d98-7b:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}@media all and (max-width: 1024px){.kt-accordion-id29_2d2d98-7b .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;}}@media all and (max-width: 1024px){.kt-accordion-id29_2d2d98-7b .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id29_2d2d98-7b .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id29_2d2d98-7b .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}}@media all and (max-width: 1024px){.kt-accordion-id29_2d2d98-7b .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id29_2d2d98-7b .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;}.kt-accordion-id29_2d2d98-7b .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;}.kt-accordion-id29_2d2d98-7b .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id29_2d2d98-7b .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}.kt-accordion-id29_2d2d98-7b .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone border-t border-black\"><div class=\"kt-accordion-wrap kt-accordion-id29_2d2d98-7b kt-accordion-has-21-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane29_14cae2-a5\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">What is the HomeCycle service?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>HomeCycle is a free and easy way for Lane Cove residents to recycle and repurpose&nbsp;items that don\u2019t belong in household bins. Using this service will help divert materials from landfill and support charities and relief organisations.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-21 kt-pane29_e41bb1-a0\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong>Who can use the HomeCycle service?<\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Residents who live in the&nbsp;Lane Cove local government area. We do not accept items from local businesses.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-17 kt-pane29_d23fa3-a1\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong>How does HomeCycle work?<\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ol class=\"wp-block-list\" style=\"list-style-type:1\">\n<li>Check what <a href=\"https:\/\/homecycle.com.au\/lanecove\/how-it-works\/#what-we-collect\">items can be collected<\/a>.<\/li>\n\n\n\n<li><a href=\"https:\/\/homecycle.com.au\/lanecove\/booking\/\"><strong>Book your HomeCycle Collection<\/strong><\/a> or call <a href=\"tel:(02) 9469 6665\">(02) 9469 6665<\/a> (a minimum of three bags or boxes applies per booking).<\/li>\n\n\n\n<li><a href=\"#how-to-pack-my-items\"><strong>Prepare your items for collection<\/strong><\/a><\/li>\n\n\n\n<li>Leave items in a safe and accessible spot near your front door by 8:00am on your collection day. A SMS reminder will be sent.<\/li>\n\n\n\n<li>Please ensure no other items are left by your front door to prevent them being collected by mistake.<\/li>\n\n\n\n<li>A SMS notification that the driver is on the way will be sent.<\/li>\n\n\n\n<li>Your items will be collected on your booked collection day and a SMS notification will be sent once items are collected.<\/li>\n\n\n\n<li>The driver will leave your empty sturdy reusable bags where you left them \u2013 don\u2019t forget to retrieve them.&nbsp;Thinner plastic reusable bags will be taken and repurposed.<\/li>\n\n\n\n<li>Your preloved items are collected and sorted by our friendly team members and processed by various local service providers, contributing towards a circular economy. <a href=\"#how-are-your-items-recycled\">Find out more<\/a> about what happens to your items.<\/li>\n<\/ol>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-18 kt-pane29_61073e-3c\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong><strong>How often can I use the service?<\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Households are limited to one booking every month, however wait times between bookings will be dependent on demand.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-19 kt-pane29_ccca1e-0b\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Is the HomeCycle service the same as a bulky waste clean-up collection?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>No, the HomeCycle service is for small items that are tricky to recycle and goods that are in reusable condition for donation. The Council clean-up service is for large items like furniture, whitegoods, large electronic items, mattresses and goods in an unusable condition. <a href=\"https:\/\/www.lanecove.nsw.gov.au\/Services\/Waste-and-Recycling\/Book-a-Council-Clean-up\" target=\"_blank\" rel=\"noreferrer noopener\">Visit Councils website to book a Council Clean Up.<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-20 kt-pane29_60841e-bd\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong><strong>Who is SCRgroup?<\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>SCRgroup is contracted by Lane Cove Council to run the HomeCycle service. SCRgroup is a registered Australian company that works with charities and social enterprises to provide various collection and recycling programs.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading29_501951-56, .wp-block-kadence-advancedheading.kt-adv-heading29_501951-56[data-kb-block=\"kb-adv-heading29_501951-56\"]{margin-left:0px;font-size:26px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29_501951-56 mark, .wp-block-kadence-advancedheading.kt-adv-heading29_501951-56[data-kb-block=\"kb-adv-heading29_501951-56\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading29_501951-56 mt-8 text-3xl wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29_501951-56\">Items we accept<\/h2>\n\n\n<style>.kt-accordion-id29_2fe92f-6f .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;padding-top:0rem;padding-right:0rem;padding-bottom:0rem;padding-left:0rem;}.kt-accordion-id29_2fe92f-6f .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(0,0,0,0);font-size:18px;line-height:24px;font-weight:bold;color:#000000;padding-top:1.25rem;padding-right:0rem;padding-bottom:1.25rem;padding-left:0rem;}.kt-accordion-wrap.kt-accordion-id29_2fe92f-6f > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:1px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h6:first-child{margin-top:1px;}.kt-accordion-id29_2fe92f-6f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id29_2fe92f-6f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:#000000;}.kt-accordion-id29_2fe92f-6f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#000000;}.kt-accordion-id29_2fe92f-6f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id29_2fe92f-6f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}.kt-accordion-id29_2fe92f-6f .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id29_2fe92f-6f .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}.kt-accordion-id29_2fe92f-6f .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:#000000;background:rgba(0,0,0,0);border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}.kt-accordion-id29_2fe92f-6f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id29_2fe92f-6f:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#000000;}.kt-accordion-id29_2fe92f-6f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#000000;}.kt-accordion-id29_2fe92f-6f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id29_2fe92f-6f:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}@media all and (max-width: 1024px){.kt-accordion-id29_2fe92f-6f .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;}}@media all and (max-width: 1024px){.kt-accordion-id29_2fe92f-6f .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id29_2fe92f-6f .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id29_2fe92f-6f .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}}@media all and (max-width: 1024px){.kt-accordion-id29_2fe92f-6f .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id29_2fe92f-6f .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;}.kt-accordion-id29_2fe92f-6f .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;}.kt-accordion-id29_2fe92f-6f .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id29_2fe92f-6f .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}.kt-accordion-id29_2fe92f-6f .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone border-t border-black\"><div class=\"kt-accordion-wrap kt-accordion-id29_2fe92f-6f kt-accordion-has-15-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-15 kt-pane29_75f6ce-90\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>What items are accepted?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Find out what items are <a href=\"\/lanecove\/how-it-works\/#what-we-collect\">accepted<\/a> or <a href=\"\/lanecove\/how-it-works\/#what-we-collect\">not accepted<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-14 kt-pane29_e0a4f9-1f\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\">Do you accept worn and torn clothing?<\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Worn and torn clothing and textiles are accepted. Underwear and socks are not accepted.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane29_d42214-a0\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>Are large furniture items accepted?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>No, this service is for small items that fit into a reusable shopping bag or box only. <a href=\"https:\/\/www.lanecove.nsw.gov.au\/Services\/Waste-and-Recycling\/Book-a-Council-Clean-up\" target=\"_blank\" rel=\"noreferrer noopener\">Visit Council\u2019s website to find out about Council Clean Ups.<\/a><\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n\n\n<style>.wp-block-kadence-advancedheading.kt-adv-heading29_efae71-fa, .wp-block-kadence-advancedheading.kt-adv-heading29_efae71-fa[data-kb-block=\"kb-adv-heading29_efae71-fa\"]{margin-left:0px;font-size:26px;font-style:normal;}.wp-block-kadence-advancedheading.kt-adv-heading29_efae71-fa mark, .wp-block-kadence-advancedheading.kt-adv-heading29_efae71-fa[data-kb-block=\"kb-adv-heading29_efae71-fa\"] mark{font-style:normal;color:#f76a0c;padding-top:0px;padding-right:0px;padding-bottom:0px;padding-left:0px;}<\/style>\n<h2 class=\"kt-adv-heading29_efae71-fa mt-8 text-3xl wp-block-kadence-advancedheading\" data-kb-block=\"kb-adv-heading29_efae71-fa\">Bookings and collections<\/h2>\n\n\n<style>.kt-accordion-id29_fb9a16-70 .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;padding-top:0rem;padding-right:0rem;padding-bottom:0rem;padding-left:0rem;}.kt-accordion-id29_fb9a16-70 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;border-top-left-radius:0px;border-top-right-radius:0px;border-bottom-right-radius:0px;border-bottom-left-radius:0px;background:rgba(0,0,0,0);font-size:18px;line-height:24px;font-weight:bold;color:#000000;padding-top:1.25rem;padding-right:0rem;padding-bottom:1.25rem;padding-left:0rem;}.kt-accordion-wrap.kt-accordion-id29_fb9a16-70 > .kt-accordion-inner-wrap > .kt-accordion-pane > .kt-accordion-header-wrap{margin-top:1px;}.single-content .wp-block-kadence-pane>h2:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h3:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h4:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h5:first-child,\n\t\t\t.single-content .wp-block-kadence-pane>h6:first-child{margin-top:1px;}.kt-accordion-id29_fb9a16-70:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id29_fb9a16-70:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-icon-trigger:before{background:#000000;}.kt-accordion-id29_fb9a16-70:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger{background:#000000;}.kt-accordion-id29_fb9a16-70:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id29_fb9a16-70:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}.kt-accordion-id29_fb9a16-70 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id29_fb9a16-70 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}.kt-accordion-id29_fb9a16-70 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{color:#000000;background:rgba(0,0,0,0);border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}.kt-accordion-id29_fb9a16-70:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id29_fb9a16-70:not( .kt-accodion-icon-style-basiccircle ):not( .kt-accodion-icon-style-xclosecircle ):not( .kt-accodion-icon-style-arrowcircle ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:#000000;}.kt-accordion-id29_fb9a16-70:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger{background:#000000;}.kt-accordion-id29_fb9a16-70:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:after, .kt-accordion-id29_fb9a16-70:not( .kt-accodion-icon-style-basic ):not( .kt-accodion-icon-style-xclose ):not( .kt-accodion-icon-style-arrow ) .kt-blocks-accordion-header.kt-accordion-panel-active .kt-blocks-accordion-icon-trigger:before{background:rgba(0,0,0,0);}@media all and (max-width: 1024px){.kt-accordion-id29_fb9a16-70 .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;}}@media all and (max-width: 1024px){.kt-accordion-id29_fb9a16-70 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;}}@media all and (max-width: 1024px){.kt-accordion-id29_fb9a16-70 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id29_fb9a16-70 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}}@media all and (max-width: 1024px){.kt-accordion-id29_fb9a16-70 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}}@media all and (max-width: 767px){.kt-accordion-id29_fb9a16-70 .kt-accordion-panel-inner{border-top:0px solid #000000;border-right:0px solid #000000;border-bottom:1px solid #000000;border-left:0px solid #000000;}.kt-accordion-id29_fb9a16-70 .wp-block-kadence-pane .kt-accordion-header-wrap .kt-blocks-accordion-header{border-top-color:#000000;border-top-style:solid;border-right-color:#000000;border-right-style:solid;border-bottom:1px solid #000000;border-left-color:#000000;border-left-style:solid;}.kt-accordion-id29_fb9a16-70 .kt-accordion-header-wrap .kt-blocks-accordion-header:hover, body:not(.hide-focus-outline) .kt-accordion-id29_fb9a16-70 .kt-accordion-header-wrap .kt-blocks-accordion-header:focus{border-bottom:1px solid ;}.kt-accordion-id29_fb9a16-70 .kt-accordion-header-wrap .kt-blocks-accordion-header.kt-accordion-panel-active{border-top-color:rgba(0,0,0,0);border-top-style:solid;border-right-color:rgba(0,0,0,0);border-right-style:solid;border-bottom:1px solid rgba(0,0,0,0);border-left-color:rgba(0,0,0,0);border-left-style:solid;}}<\/style>\n<div class=\"wp-block-kadence-accordion alignnone border-t border-black\"><div class=\"kt-accordion-wrap kt-accordion-id29_fb9a16-70 kt-accordion-has-23-panes kt-active-pane-0 kt-accordion-block kt-pane-header-alignment-left kt-accodion-icon-style-arrow kt-accodion-icon-side-right\" style=\"max-width:none\"><div class=\"kt-accordion-inner-wrap\" data-allow-multiple-open=\"false\" data-start-open=\"none\">\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-1 kt-pane29_0dfb6b-93\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong>How do I book a collection?<\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p><a href=\"https:\/\/homecycle.com.au\/lanecove\/booking\/\">Book a HomeCycle collection<\/a> online or call <a href=\"tel:(02) 9469 6665.\">(02) 9469 6665<\/a>. If you need to change or cancel your booking, log into your account or call SCRgroup on <a href=\"tel:(02) 9469 6665\">(02) 9469 6665<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-17 kt-pane29_2cf3b8-a4\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong><strong><strong>How many items can I put out for my collection?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Each booked collection must have a minimum of three bags (or equivalent sized boxes). Please ensure your items fit into bags or boxes; each one must be able to be lifted and carried by one person. There are no limits to the amount of bags or boxes you can put out for collection.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-16 kt-pane29_1fe213-10\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong><strong>Why is there a minimum of three bags or boxes per collection?<\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>A minimum of three bags streamlines our collection process and contributes significantly to environmental sustainability. More bags per collection means reduced transportation and a lower overall carbon footprint.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-22 kt-pane29_0a8f8d-5c\" id=\"how-to-pack-my-items\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong><strong><strong>How do I prepare my items ready for collection?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Please box or bag your items into separate categories, as they go to different places:<\/p>\n\n\n\n<ol style=\"list-style-type:1\" class=\"mt-0 wp-block-list\">\n<li>Clothing, manchester, shoes and fashion accessories (please no wet clothing, pillows or doonas)<\/li>\n\n\n\n<li>Small reusable homewares\/ kitchenware \/ toys (batteries removed)<\/li>\n\n\n\n<li>Small household appliances, electronic waste (batteries removed)<\/li>\n\n\n\n<li>Soft plastics (bag in bag)<\/li>\n\n\n\n<li>Problem waste (small household batteries, smoke detectors, light globes, fluorescent tubes, sealed paint tins, mobile phones, printer cartridges, x-rays, and coffee pods). Note: Please place coffee pods and batteries into their own clear, sealed, soft plastic bags for safety and to prevent leaks.<\/li>\n\n\n\n<li>Cardboard (please break down cardboard over 1m2 in size, polystyrene and tape removed, flat packed \u2013 must fit in a van, no commercial quantities).<\/li>\n<\/ol>\n\n\n\n<p>Write a note \u201cHomeCycle\u201d and attach it to the bags so your neighbours know it\u2019s being collected.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-14 kt-pane29_c230f2-81\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong>How do I change or cancel my booking?<\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>If you need to change or cancel your booking log into your account or call SCRgroup on <a href=\"tel:(02) 9469 6665\">(02) 9469 6665<\/a>.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-15 kt-pane29_ecbacb-72\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong>I had an issue with my collection<\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>Sorry to hear you\u2019ve had an issue with your collection.<\/p>\n\n\n\n<p>If items were left behind, it is likely they are not accepted in the HomeCycle service.<\/p>\n\n\n\n<p>If your collection was missed, please contact SCRgroup on&nbsp;<a href=\"mailto:info@homecycle.com.au\">info@homecycle.com.au<\/a>&nbsp;or call&nbsp;<a href=\"tel:(02) 9469 6665\">(02) 9469 6665<\/a> <a href=\"tel:(02)%209066%205834\"><\/a>to reschedule your booking.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-23 kt-pane29_1f5ea8-8c\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong>I forgot to present my items<\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<p>If you did not present items for collection, please re-book your collection by logging into your account.<\/p>\n\n\n\n<p>Please note that multiple non-presentations may result in the suspension of the service.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-kadence-pane kt-accordion-pane kt-accordion-pane-18 kt-pane29_965f0a-41\" id=\"how-are-your-items-recycled\"><h3 class=\"kt-accordion-header-wrap\"><button class=\"kt-blocks-accordion-header kt-acccordion-button-label-show\"><span class=\"kt-blocks-accordion-title-wrap\"><span class=\"kt-blocks-accordion-title\"><strong><strong><strong><strong><strong><strong><strong><strong>How are my items recycled and repurposed?<\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/strong><\/span><\/span><span class=\"kt-blocks-accordion-icon-trigger\"><\/span><\/button><\/h3><div class=\"kt-accordion-panel kt-accordion-panel-hidden\"><div class=\"kt-accordion-panel-inner\">\n<ol class=\"wp-block-list\">\n<li><strong>Clothing, linen, bric-a-brac &amp; toys<\/strong> in good condition are donated to charity or reused in communities that need them.<\/li>\n\n\n\n<li><strong>Unwearable clothing <\/strong>is repurposed into wiper rag servicing the industrial sector.<\/li>\n\n\n\n<li><strong>Electronics<\/strong>&nbsp;are sorted and broken down into various materials for recycling.&nbsp;<strong>Batteries<\/strong>&nbsp;can be recycled into new ones.&nbsp;<strong>Mobile phone<\/strong>&nbsp;components&nbsp;can be used to make new technology, reducing the need for the mining of raw materials.<\/li>\n\n\n\n<li><strong>Problem wastes<\/strong> are sorted at the Community Recycling Centre and provided to local service providers for processing.<\/li>\n\n\n\n<li><strong>X-rays<\/strong>&nbsp;have the silver removed and turned into new silver products, like jewellery, and the remaining film is added to road-base bitumen.<\/li>\n\n\n\n<li><strong>Coffee pods&nbsp;<\/strong>are separated for their resources. Coffee grounds are composted and the aluminium casings are recycled into new products.<\/li>\n\n\n\n<li><strong>Printer cartridge <\/strong>recycling recovers the plastics, metals, ink and toner where it is re-sold as raw materials for manufacturing.<\/li>\n\n\n\n<li><strong>Soft plastics<\/strong> are shredded, chemically treated and processed into re-usable oil and carbon ash.<\/li>\n\n\n\n<li><strong>Cardboard<\/strong> is recycled to be used in the re-manufacturing of new products.<\/li>\n<\/ol>\n\n\n\n<p>Thank you for recycling your unwanted household items and diverting waste from landfill!<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div>\n<\/div><\/div>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"<p>About the service Items we accept Bookings and collections<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-29","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - 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